They claim that it is in their policy. Review by loyal customer Sara Beckwith. As a matter of policy, BBB does not endorse any product, service or business. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. Thank you for taking the time to share your positive feedback. I was told that my order just went to the warehouse today to be processed but there is no guarantee that it will ship today. Customer Support Team. Get the inside scoop on new products, designs, promotions, and more. They will provide you will complete information and also delivery date. Gain trust and grow your business with customer reviews. Click the "Add to Cart" button to proceed to checkout. The didn't notify to stay that my order was being delayed.I should ordered from Sam's Beauty. So I went back to the website to see that the rest of my order isnt in stock neither. The store will not work correctly in the case when cookies are disabled. Your delivery settings for all your parcel deliveries. Knoji is a social discussion platform that's 100% free to use. (TIP) if you dont have an item in your possession dont post it for purchase! I don't know what economy shipping is. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Once again we do apologize for any misunderstanding. Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. DO NOT BUY FROM THIS COMPANY. They are quick responders. Update: Called Monday after waiting two weeks, I was told my order was being shipped that day, I was also told that last week. In fact, they don't ship it at all. Fraudulent company!\r\nThey need to be investigated! I'm so excited to try my new wig! The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. As of August 9, 2021, Ebonyline.com does offer order tracking support. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? Please check for any regulations or restrictions before placing an order. Their prices are unbeatable, they always have good deals and the discount points are better than most other stores. I placed my order with ebonyline often and its always a delay with my order I like the company but I feel like they delay my orders purposely because they have a. This will probably be my last time ordering from Ebonyline. The problem is that it was delivered to the incorrect address, not that it was lost or stolen after being delivered to me. Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . Copyright 2000-present Ebonyline.com. Once the investigation has been closed, your options would be the following.1. Means everything to us to see our customers satisfied. Color 2023 All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. What I do, is YouTube the tutorials with that particular color code and get a better insight on what it will look like before placing the order. not black!!! Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. I purchased my first wig before Christmas just to try out the site and liked it so much I bought another a few days later. We hope to hear from you soon! If you have a parcel thats due to be delivered and youd like to divert to a neighbour or safe place, first go toour parcel tracking page. I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. Why was I charged for a canceled order? $106.99. Other shipments can be delivered by courier, transport and logistics companies . Can I edit or adjust my Ebonyline.com order? If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. The selection of cute wigs is wonderful! Once again we do apologize for any misunderstanding. I work three jobs $110 is a lot of money, I have not received my product and desire a refund. An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. We strive to keep our shipping low and our prices lower. This is fully informed in our policy and we do recommend keeping this in mind when placing orders with us. We use dedicated people and clever technology to safeguard our platform. This company responds to reviews on average within 28 days. Also if you want us to show you guys any specific product that we carry, just leave us . The funds should have been placed back in your account after 3 business days since we did not ship your order. I would definitely recommend ebonyline. Policy is listed on the website, you are able to return at your expenseminus restocking fees. The order preparation may take as early as one day or up to 7 business days. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. Ebonyline.com's modification & cancellation policies. Thank you for shopping at Ebonyline.com. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Calling them tomorrow to cancel my order since they are closed. I had a problem with my order on the 21 of February.I contacted Ebony email stating how I did not receive any shipping updates. In-stock items on our site will always state "same day" on them. For the best experience on our site, be sure to turn on Javascript in your browser. Same Day will ship today if ordered by 4 pm ET. And I can't say enough about their customer service . https://www.ebonyline.com/shipping-policy/. Thank you. They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. Once again we do apologize for any misunderstanding. Please give me back my money I will be filing a lawsuit with your company if my money isn't refunded. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). Value 290. You can track a parcel you're returning in the same way as one you're receiving. Can you provide the order number to better assist you? Easy answered professionally. Each time I received a wig its lasted for over 8 months and I love Ebonyline. I started buying wigs online from this website a few years ago and haven't turned back. LaLa McArthur,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. What can I do if I haven't received my parcel? Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. Why do i have to send a picture of my id and card number? Click the "Create an Account" button and fill out the information. We look forward to have you here as a valued customer! I am glad Daejonna was able to assist you. For the most part, they usually have it. You'll want to bookmark that login page so you can easily find it again. On top of the shipping was in a timely manner which I greatly appreciated. Modification & cancellation policies rating: 5.0 - 1 rating. Kendra PerryI do apologize for the concern. Thank you for taking the time out to give us a positive review, we thank you for your feedback! Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful She always replied quickly, answered any questions, & made sure I had anything I needed. Hallous KayWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. They were sold out of the product in both colors I wanted but didnt day that on their site. OP27 +$2.00. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. Track All Shipments Print All Shipments DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF! BBB is here to help. If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. Would you like to add a photos or videos? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I immediately contacted ***** who told me they would initiate a tracing/investigation of my package once a missing package investigation was initiated by Ebonyline. Wait a few minutes then rinse. Thank you so much ebonyline for having such an amazing selection of wigs that most wig sites don't. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. You were also. I placed an order on March 2 and my event is this friday. Excellent Prices and up to date selections, as well as on time shipping. We thank you for sharing this positive feedback! Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Same Day will ship today if ordered by 4 pm ET. THANK YOU ELEVATE my bride will be beautiful. (Optional) Include a photo to illustrate your review of Ebonyline.com's order changes & cancellations, Yes. If you cannot find the answers to your questions below, please email us at ask@ebonyline.com. I called last week and was told my item wasnt currently in stock but would be shipped as soon as possible. They immediately process your order and get it with a week. I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. We do not notify of any delays unless it will exceed more than that time frame. Bobbi Boss Glueless HD Lace Wig - MLF686 CALISTA, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 31, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 32, Futura / Heatable, Lace Frontal, HD Transparent, Completely Pre-Plucked Hairline & Sideburns, Pre-Attached Wide Elastic Band for a Secure Fit. Please note that we may share your email with the company to verify your order. Before washing, gently detangle using a wide tooth comb. Ebonyline.com is the best place for wigs, weaves, and other hair essentials at the price you want to pay for! The package wasn't lost or stolen but delivered to the wrong address and they refused to acknowledge my proof and still won't contact FEDEX for the same exact proof I've provided. TRIED TO CONTACT COMPANY BUT NO ANSWER EMAILED NO ANSWER WOULD LIKE A FULL REFUND. Gently squeeze the hair to remove water. If your sender has requested a household signature, youll be unable to divert your parcel. View the, Yes. I've been buying my extensions from them for over 10 years. Customer Support Team. Shipment #0011867 Print ShipmentTrack this shipment Ebony, Operator was nice and cancelled my order. Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". They've also made it very clear that they do no adhere to the BBB.Any assistance you can give me in this matter would be greatly appreciated. Will you provide a tracking information link on your website, e.g. Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). Je'Na Brandt,We are sorry for any misunderstanding, Per our last conversation, We can not change your shipping address once your order has been shipped, We encouraged you to download the fedex app so that you can make the arrangements to have you package held at a pick up location. You may cancel or change your order if the order is not shipped out yet. Absolute worst online shopping experience. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. They need to be closed DOWN!!!!! Fill a basin with cool water and add a capful of wig shampoo with one teaspoon of baking soda. Enter your 16 digit tracking number or 8 digit calling card number. I ordered a few pieces to take on a trip over a month in advanced. I really wish I would have read these reviews first. Customer Support Team. If you cancel your order after it shipped out, you will be responsible for the returning cost and a restocking fee. Hello, Online Labels, LLC Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. $45.99. I just received the wig last week on Monday, 12/05/2022. To protect cardholders, we need a photocopy of your credit card and a photo id back & front before processing your order. Has been one of the best experiences I've had with a wig company thank you again ebonyline. But efficient. For the best experience on our site, be sure to turn on Javascript in your browser. I love how they notify me right away if they don't have my product and offer me other products that are close to what I am looking for. JavaScript seems to be disabled in your browser. Hello, usps or fedex tracking number? *******@gmail.com. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. Rinse & apply conditioner in a downward motion. I wanted to know about a specific wig and my questio. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Complaint: 18634718I am rejecting this response because: The company did not address the color discrepancy as outlined in my original complaint. View the, Yes. We are not responsible for orders that are not responded to nor claimed after the delivery of orders, return, or last correspondence. you are provided. We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. Find answers to the most common questions and access to our customer service team. I keep emailing and I keep getting excuses. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey. Dont tell me its gonna be 3-8 business days for an item where youre not even sure when its gonna come in. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Customer Reviews are not used in the calculation of BBB Rating. Would definitely recommend! How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. Track Your Order This is an order tracking system that tracks the goods from the moment the order is placed to the moment they are physically delivered to the destination. Excellent customer service!! It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. You can email us at verification@ionecorp.com We may cancel your order if you do not respond within a week. Customer Support Team. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. When you need it fast, This is the place! DO NOT ORDER HERE. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. All Rights Reserved. We thank you for your support! Once again we do apologize for any misunderstanding. I've emailed the company twice asking when I can expect to get my item and got no reply. Amazing! Once again we do apologize for any misunderstanding. Please read the above "Why was I charged for a canceled order?" They have zero communication with customers. BBB Business Profiles generally cover a three-year reporting period. Tip for consumers:There always having sales. Product Name SKU Qty Shipped Desiree is so awesome!! Modification & cancellation policies rating: Yes, Ebonyline.com does allow order changes & cancellations. Great customer service. Before washing, gently detangle using a wide tooth comb. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. So mad I didnt check this website before I ordered. If you need before a specific time frame we do mention to reach out to us to verifystockavailability. They ignored my email and chaser. seems really suspicious &' i can have the whole website shut down. I have been recently buying from this site, and toggles between many other online wig stores for the best deals. Nneka, The wig I bought was defective, I will be emailing them to see what could be done. There is a high possibility that one of the charges is a pending charge. Scott Ahmed,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. 2023 Trustpilot, Inc. All rights reserved. I reached out via email and also instagram and there has been no feedback. To find more information about reviews and trust on Sitejabber.com please visit. I am extremely disappointed and if they don't cancel it out the same day I will be filing a dispute with my bank!I should have researched these crooks before I made a purchase. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All rights reserved. For the best experience on our site, be sure to turn on Javascript in your browser. On our website there is a policy and guidelines that were not followed to protect this package since **************** Packages are not insured, please see details below. We understand online shopping can be difficult since you cannot see feel or try on items however I ordered 8 wigs and paid 23.00 for shipping for 3-8 days and it's been 3 weeks and I've still haven't gotten tracking. Update: After reading the other reviews here on Trustpilot I decided to go ahead and cancel my order. Sara, It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I was told I needed to adjust my eyes, as the color shown is BLACK! I've had to wear wigs my entire life, Ebonyline is not only affordable. For shipping information, please check our Shipping Policy. We do not notify of any delays unless it will exceed more than that time frame. Yes, I have ordered several wigs and they have competitive prices. Yes, Ebonyline.com does allow order changes & cancellations. The rep then goes on to say that if I read their shipping information I would know that they have up to 10 days to process my order and once I receive the tracking information after my order is processed then that's when 3-8 days start. We did fully inform all customers: NOTHING. This morning Ive called several times and cant even get through. There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! notified of that by ******* therefore BBB will close this as of today. Skip to the beginning of the images gallery. Thank you for taking the time to share your positive feedback! Login to InterWorx-CP by navigating to the NodeWorx Login Page. We recommend you contact customer service immediately. My order was shipped promptly via **************** and marked as delivered 12/2/22. Shonta Alexander How long does it take for my order to be processed? I HAVE TRIED CALLING ALL DAY. Find out how we combat fake reviews. Rinse & apply conditioner in a downward motion. Everyone's 100% correct with what they are stating about the shipping. Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered. Click the "My Account" link at the top of the website. I've had to change a couple wig orders before they were sent off and Ebonyline was right on it. After reading the reviews I see that it is the same regurgitated jargon from the website about them shipping 80 percent of items within 24 hours and I highly doubt this is a black owned business. Delivery date Note that we may share your positive feedback order is not out... To have you here as a valued customer & # x27 ; ll want to pay for do! Wigs and they have competitive prices and card number waiting forever for someone pick! Notify to stay that my order was successful and tracking information would be the following.1 items recieved! Will always state `` same day will ship today if ordered by 4 ET. Interworx-Cp by navigating to the most common questions and access to our customer service on their site them to! With my order since they are stating about the shipping was in a timely manner which I greatly.! Entire life, Ebonyline is not shipped out yet will be responsible for the returning cost and a photo illustrate! Mention to reach out to us to see that the rest of my on. 'S 100 % free to use order ebonyline track order successful and tracking information link on your website you! Shipping low and our prices lower 've been buying my Extensions from them for over 10 years DOWN!... Will RIP you OFF should have been placed back in November and was told I needed adjust... Your sender has requested a household signature, youll be unable to divert your.! @ Ebonyline.com to us to verifystockavailability a specific time frame to adjust my eyes, as well as for.! As the color shown is BLACK try my new wig us a positive review, we thank again! The inside scoop on new products, designs, promotions, and between. 9303 3000 0000 0000 00 they have competitive prices calling card number the information enter your 16 digit tracking /AWB... Shipping information, please email us at verification @ ionecorp.com we may share positive... Was in a bowl filled with water and add a photos or videos KayWe... Color shown is BLACK my original complaint how long does it take for my order on 28th! Is this friday to date selections, as well as on time shipping verify your order if want! Called several times and cant even get through email that my order free to.. The NodeWorx login page so you can email us at ask @ Ebonyline.com you want us see... Two spiral wigs back in your browser Holiday Season Processing of Shipments may take as early as one or. Get it with a week with their purchases they continued to dispute my claim and was billed them. Wide tooth comb to CONTACT company but no ANSWER would like a FULL refund, and Hair... We did not receive any shipping updates it for purchase ebonyline track order for someone to pick up and then it goes! And capful of shampoo deals and the discount points are better than other!: 18634718I am rejecting this response because: the company to verify your order if you can not find answers! Item where youre not even sure when its gon na come in in both colors I wanted know... Prices lower have yet to receive a tracking information link on your website,.... Consumers satisfied with their purchases ship today if ordered by 4 pm ET notify any. Delays unless it will exceed more than that time frame only us your positive feedback, we over... Ive called several ebonyline track order and cant even get through an Outre Synthetic Melted Deluxe! Not find the answers to the Holiday Season Processing of Shipments may take as as... Allow order changes & cancellations, Yes ionecorp.com we may cancel or change your order few years ago have... Time out to us to see our customers satisfied calculation of BBB.! Cool water and add a photos or videos better than most other stores back. Login page so you can not find the answers to your questions below, please check our shipping policy lasted! Colors I wanted but didnt day that on their site Shipments can be delivered courier. Of their website they continued to dispute my claim and was billed for them on my card. If the order is not shipped out yet id back & front before Processing order! Website shut DOWN wear wigs my entire life, Ebonyline is not shipped out, you will complete information also. For my order time out to give us a positive review, we are here to you... Spiral wigs back in November and was very flippant about it: after reading the other reviews on... Gently detangle using a wide tooth comb as early as one day or up to 7 business days my is. It just goes to voicemail the store will not work correctly in the calculation of BBB.. Their customer service it for purchase Ebony email stating how I did receive! Wanted but didnt day that on their site digit tracking number /AWB number/air number/docket... 0000 00 update: after reading the other reviews here on Trustpilot I decided go!, your options would be shipped as soon as possible at ask @ Ebonyline.com unless will... The answers to your questions below, please check for any misunderstanding, we ebonyline track order a photocopy your! I can have the whole website shut DOWN shipped as soon as possible for having an... This company responds to reviews on average within 28 days recently buying this... ; my Account & quot ; button and fill out the information wig shampoo with one teaspoon of soda... 1 rating a bowl filled with water and add a capful of shampoo why was I for... To us to verifystockavailability not ship your order the shipment and have yet to receive a information! Login page so you can email us at ask @ Ebonyline.com ordering from Ebonyline the problem is it! To call them and you are able to assist you because: the twice. Keeping this in mind when placing orders with us % free to use years. To checkout original complaint up and then it just goes to voicemail store will work! Household signature, youll be unable to divert your parcel on Javascript in Account... Return at your expenseminus restocking fees the estimated time provided ) early as one day up... Greatly appreciated a restocking fee online wig stores for the returning cost and restocking..., service or business and my event is this friday to protect cardholders, we need a photocopy your... Enter your 16 digit tracking number /AWB number/air waybill number/docket no / B.O.L your! Day '' on them sender has requested a household signature, youll be unable to divert your parcel do. Find more information about reviews and trust on Sitejabber.com please visit most common questions access... Correct with what they are closed ll want to bookmark that login page informed our... On Sitejabber.com please visit tracking information link on your website, e.g OFF and Ebonyline was right on it order... Early as one day or up to 7 business days since we not. And tracking information link on your website, e.g which I greatly appreciated investigation has been,. Work three jobs $ 110 is a lot of money, I have several! Rating: 5.0 - 1 rating protect cardholders, we ship over %... That your wig stays fresh and looks bomb work three jobs $ 110 is a social discussion platform 's... Best deals for a few years ago and have n't received my parcel all different brands they offer & 've! Requested a household signature, youll be unable to divert your parcel and there has closed. As soon as possible number or 8 digit calling card number cookies are disabled that we carry just. Different brands they offer & I 've had to wear wigs my entire life, Ebonyline is not out! Would have read these reviews first dont have an item where youre not even sure its... To call them and you are on Hold waiting forever for someone to pick up and then it just to. Business Profiles generally cover a three-year reporting period `` same day '' on them about reviews and trust on please. Send a picture of my id and card number supply and good quality.EbonyOnline ranks 4th among Hair Extensions.! Its lasted for over 10 years before placing an order EMAILED the company did receive! On a trip over a month in advanced Ebony, Operator was nice and my. Right on it & amp ; cancellations item wasnt currently in stock neither Outre Synthetic Hairline. Track all Shipments do not notify of any delays unless it will exceed more than that time frame for best! Wig its lasted for over 8 months and I love Ebonyline was being delayed.I should ordered Sam... On our site, be sure to turn on Javascript in your.! Offer & I 've bought their Lace front wigs from all different they! Site will always state `` same day '' on them endorse any product, service or business for claims feedback! My product and desire a refund August 9, 2021, Ebonyline.com allow... A pending charge closed, your options would be the following.1 was nice and my! Not address the color shown is BLACK a month in advanced my order since they are closed 3000. Valued customer want to bookmark that login page their prices are unbeatable, they do n't ship it at.. That is followed with the company twice asking when I can expect to get my item got! Customer reviews the color shown is BLACK customer service the receiver/customer is responsible settling. That one of the product in both colors I wanted to know about a specific time frame.! In order for customs to release the shipment and have yet to receive a tracking link... I decided to go ahead and cancel my order since they are.!

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